When my husband and I decided to renovate our newly purchased home, I met with a number of representatives from different companies. Haim was the representative from Home Renew 360. Even from the initial meeting, there was a stark contrast between Haim and the other representatives from the other companies. During the meetings with the other companies, it felt like ordering a sandwich. They asked me what I wanted, I told them what I wanted, they told me what it costs. During the meeting with Haim, he toured the house with me, and pointed out all sorts of things I hadn't even considered. But not in a pushy upselling way (I've worked sales; I would know!). It felt sincere. Some of the things offered were even done as favors without charge. For example, he noticed that the paint inside of the skylight shaft in our guest bathroom had yellowed, and it was making the whole guest bathroom have a gross looking yellow tint to the light. He pointed it out, we agreed, and upon doing the contracted interior wall painting the crew also painted the skylight shaft white. It looked so much better. There were lots of little things like that, which we would've noticed years from now, that he picked up on immediately. Another great example: the electrician installed string lights around the outside of our house. We thought they looked great, but Haim thought they could look even better, so he had them redone, and we were amazed at how good they looked. You could look at this as very smart business (a worthy investment for referrals, future work, etc), and it is, but I don't think that's *why* he does it. I really think he really, actually, genuinely cares. From the start, Haim was also honest about some things that might not be a good idea, or some things that might have a better alternative in terms of cost-effectiveness or predicted complications. I got the immediate impression after one meeting that Haim was someone with a lot of knowledge, an incredible eye for detail, and a sincere desire to do good work that went beyond his obligations as an employee of a company. During our follow up meeting my husband felt the exact same way. When we decided to go with Home Renew 360, it was on the condition that we worked with Haim, and it was an amazingly good decision. It is my opinion that every home remodeling company will have some issues with some workers making some mistakes. That is unavoidable. You try framing bathrooms or patching drywall for years without taking a shortcut or making a mistake! So I think that is baked in. When half a hundred people are working on a project, someone is going to mess something up. But, if the last person to look at the work before it's signed off on is someone who really cares, someone like Haim, you can know that it will be done right. It means so much to us and is such a relief. Do you know how to check if a mirror is mounted properly? We don't. Guess who does? Haim does. I do not mean this as a slight towards the other people at the company, but I cannot overstate how much this review is a recommendation of Haim specifically. If he is no longer at this company, find out where he went and hire him from there. It is so rare to find someone like this, especially someone over a decade into their career, with such a combination of skill and genuine care.
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